www.totalwash.ro website is owned by SC TOTAL WASH S.R.L., with registered office in Bucharest, 9 Voroneţ Street, building D5A, entrance 1, appt. 2, Sector 3, VAT no. RO14863567 and Trade Register no. J40/8621/06 September 2002.
This document sets out the terms and conditions for the use of www.totalwash.ro, hereinafter referred to as the website, the owner of the trademark and the website is generically called TOTAL WASH. The access and use of www.totalwash.ro website are made under the authority of these rules, the terms and conditions below. The use of the website and access to the services implies the acceptance of these terms and conditions, with all the consequences arising out of their acceptance.

The allowed purpose for the use of this website is to obtain information. Any use for other purposes is not allowed. To get access to the website and the services and information provided through it, you must obtain access to the World Wide Web (www), directly or through other devices that can access Internet services, paying any fee associated with this access. TOTAL WASH assumes no responsibility for the security of this site or your communication line. The term "user" in this website means any natural or legal person who will access this website.

TOTAL WASH offers free access to the website www.totalwash.ro and authorizes you to view, print and send information on the website only for personal, noncommercial purposes. Copyright for information published on this website is owned by TOTAL WASH. No material on this site may be reproduced, or modified without the prior explicit, written consent of TOTAL WASH. The content of this website, texts, graphics, images, software, logos and any other material on the website are protected by copyright and are owned by TOTAL WASH. It is forbidden to create links to this site without a prior written consent. In situations where this occurs without the express written consent of the owner, TOTAL WASH assumes no responsibility for the unaffiliated websites to which it may be linked, for materials posted on this website by other persons than those authorized by TOTAL WASH and reserves the right to require punishment according to the law in force.
TOTAL WASH or authorized third parties may provide links through the website to other websites or World Wide Web resources. TOTAL WASH will not be responsible or liable to pay compensation, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use or reliance on the information, content, goods or services offered by those websites.

*copying, reproduction, distribution, archiving and preservation, by any means, including electronic, magnetic or computerized of the materials and information on this website;
*attempt to interfere, by any means, in the content of this website, the deletion or modification by any means of materials and information published, or attempt to act in this respect;
*attempt without authorization to scan, survey or test the vulnerability of any system in the TOTAL WASH network or the TOTAL WASH network or to access any servers or services in the TOTAL WASH network which are not public;
*attempt to interfere with the functioning of the TOTAL WASH hosting servers or network by any means, including their attack by "flooding" or "DOS";
*use of any e-mail addresses published through the website to distribute them on mailing lists or for sending commercial e-mails (" spamming") or for any other purpose than sending personal justified e-mails without the written consent of the owners of these addresses.

Violation of any of these rules will lead to civil or criminal liability. TOTAL WASH will investigate the facts involved in such violations, cooperating with the authorities to prevent or stop them.

TOTAL WASH reserves the right to modify or discontinue, temporarily or permanently, partially or totally, the services available through this website, with or without prior notice.
TOTAL WASH is not liable to the user or any other third party or institution for the modification, suspension or interruption of services available through the website.
TOTAL WASH may change at any time the content and conditions of use of the website. The new conditions become valid at the time they are made public on this website and are not retroactive.

Upon the conclusion of the sale – purchase agreement between the parties, the company will communicate the confirmation message for the order received after its launching by you through the website.
The contract object is composed of the products for which you have expressed the cleanup option by placing an order that was subsequently confirmed by the company. The products have the features mentioned by the company on the website.
The price of the products purchased is mentioned on the website by the company for the products in question.
Cleaning services prices do not include VAT.

The company will meet its contractual obligations within maximum 30 days from the date you received the confirmation message for your order. Should the agreement cannot be executed because the product is not available, the company will inform you about this situation and the amounts you have paid will be returned within maximum 30 days.The supplier can deliver you a similar product with the same price, in case the initially requested product is not available, only after information and with your consent.

The payment of products is made upon delivery of products after cleaning. The payment will be made after you check the Products. Payment will be made to the driver who handed you the products based on the receipt.

As a consumer, you have the right to notify the company in writing about the fact that you want to give back a product that has not been cleaned according to your requirements, without penalty and without giving any reason, within 24 hours of receiving the product.
The right of cancellation refers EXCLUSIVELY to the products ordered in the on-line store www.totalwash.ro.

Following your expressed agreement by accessing and using www.totalwash.ro, personal data and any other information you provide may be used by SC TOTAL WASH S.R.L. in any marketing-related activities and purposes.